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Responsible Gaming at VegasPlus

At VegasPlus, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gaming across our entire platform, and we have built a range of tools and safeguards to help you stay in control whenever you play at VegasPlus Casino. Whether you access VegasPlus Casino online through your desktop or use the VegasPlus app on your mobile device, we want your experience with us to be safe, transparent, and enjoyable.

Our Commitment to Safer Gambling

We operate under license no. OGL/2024/116/0136, issued by the Curaçao Gaming Authority, and we take our regulatory obligations seriously. As a licensed operator, we recognise that some players may be more vulnerable to gambling-related harm than others, and we have designed our responsible gaming framework with this in mind. We continuously review our policies to ensure that Vegas Plus Casino remains a safe environment for every member of our community.

We understand that for the vast majority of our players, gambling at VegasPlus Casino is simply a form of entertainment. However, we also recognise that for a small number of individuals, gambling can become problematic. We are here to help you recognise the signs early and to provide practical tools that support healthier play.

Age Verification and Eligibility

We only allow individuals who are 18 years of age or older, or who have reached the legal age of majority in their jurisdiction, to register an account and play at Vegas Plus Casino. Before we process any withdrawal, we require full identity verification, including photographic ID, so we can confirm that you meet our eligibility requirements. We reserve the right to close any account and void winnings if we discover that an underage individual has accessed our services.

How We Protect Minors

  • We require documentary proof of age and identity before releasing any funds
  • We recommend that parents and guardians install parental control software on any device used to access VegasPlus Casino online
  • We restrict account creation to jurisdictions where online gambling is legally permitted, and we do not accept players from a number of restricted territories

Tools to Help You Stay in Control

We provide a number of account management tools that allow you to set your own boundaries when you play at VegasPlus. We encourage every player to make use of these features, regardless of how frequently they play.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your account. Once you request a limit, we apply it immediately, and if you wish to increase it, we require a cooling-off period before the change takes effect. This helps ensure that any decision to raise your limits is made with a clear mind, not in the heat of the moment.

Time-Out and Cooling-Off Periods

If you feel that you need a short break from gambling, we offer a time-out feature that temporarily suspends your account for a period of your choosing, typically ranging from 24 hours to several weeks. During this time, we will not send you any marketing communications, and you will not be able to log in to your VegasPlus Casino login until the period has expired.

Self-Exclusion

We take self-exclusion requests extremely seriously. If you decide that you need a longer-term break, we allow you to self-exclude from Vegas Plus Casino for a minimum of six months, up to a permanent exclusion. Once we process your self-exclusion request, we will close your account, remove you from all marketing lists, and prevent you from opening a new account with us during the exclusion period. We will not accept new registrations from you, and we ask that you also consider using independent self-exclusion schemes such as GAMSTOP where available in your jurisdiction.

Reality Checks and Activity Statements

We can provide reality check reminders that notify you of the amount of time you have spent playing during a session. On request, we will also send you a full statement of your deposits, withdrawals, and wagering activity, so you always have a clear picture of your gambling behaviour at VegasPlus.

Bonuses and Responsible Play

We design our promotions, including our welcome package and any vegasplus no deposit bonus offers, with responsible gambling principles in mind. All bonus terms, including wagering requirements, are clearly displayed before you opt in, and we encourage you to read them carefully. We limit players to one active bonus at a time, and we apply strict wagering conditions to any vegasplus bonus code or VegasPlus Casino bonus offer to prevent excessive or compulsive play. If you are concerned that promotional offers are encouraging you to gamble beyond your means, we recommend disabling bonus notifications in your account settings or contacting our support team for guidance.

How to Reach Our Team

We are always available to discuss responsible gambling concerns. Our support team can be reached via live chat, available 24/7, or by email at [email protected]. Whether you need help setting deposit limits, activating self-exclusion, or simply have questions about our approach to safer gambling at VegasPlus, we are here to assist you promptly and confidentially.

Our Ongoing Responsibility

We regularly train our support staff to recognise signs of problem gambling and to respond appropriately when a player reaches out for help. We monitor account activity for patterns that may indicate harmful play, and where necessary, we will proactively contact you to discuss your gambling behaviour. Our goal at Vegas Plus Casino is to ensure that gambling remains a form of entertainment, not a source of financial or emotional harm.

We appreciate your trust in choosing VegasPlus Casino online, and we remain committed to reviewing and improving our responsible gaming policies as our platform and player base continue to grow. If you have any feedback on how we can better support responsible play, we welcome you to contact us directly.

FAQ

How do I know if gambling is becoming a problem?

We want every player at VegasPlus Casino to be aware of the warning signs that gambling may be becoming a problem. We encourage you to ask yourself the following questions regularly:

  • Do you find yourself spending more money or time gambling than you originally intended?
  • Have you tried to cut back or stop gambling without success?
  • Do you gamble to escape from problems, stress, or negative emotions?
  • Have you lied to family or friends about the extent of your gambling?
  • Are you borrowing money or neglecting responsibilities to fund your gambling activity?

If you answered yes to any of these questions, we strongly encourage you to make use of the tools we provide, or to seek support from one of the independent organisations listed below.

Where can I find external support organisations?

We work alongside independent organisations that specialise in helping individuals affected by problem gambling. We recommend reaching out to these services if you or someone you know needs support:

  • BeGambleAware - free, confidential advice and support for anyone affected by gambling harm
  • GamCare - a national provider of information, advice, and treatment for problem gambling
  • Gamblers Anonymous - a peer support network for individuals seeking to overcome compulsive gambling
  • GAMSTOP - a free self-exclusion scheme covering multiple online gambling operators

Content updated: October 31, 2026